The Best Strata Cleaning Company in Sydney — and How to Choose One

Every strata cleaner in Sydney will tell you they’re the best — and we understand how unhelpful that is when your committee has a decision to make. So rather than simply saying it too, here’s the checklist we’d suggest using to compare any strata cleaner, including us — along with our own answers, so you can hold us to them.

Six questions worth asking every strata cleaner

1. Who will actually be doing the work? It’s always worth asking whether the cleaners are directly employed or subcontracted. Direct employment means training, supervision and continuity — the same friendly faces in your building each week. Our answer: 100% directly employed, since 1992.
   
2. Who checks the work? Ask how quality is audited, how often, and whether you’ll see the results. Our answer: monthly QA inspections through a cloud-based auditing app, with the results shared with your committee or building manager.
   
3. Is the scope written down? When the scope of works isn’t a document, every complaint risks becoming an argument. Our answer: every contract runs on a written scope — you’re welcome to start from our template.
   
4. How long do they keep their buildings? Strata cleaning can be a churn industry, so tenure tells you a lot. Our answer: we’ve served the Sydney strata community for over three decades, including long-tenure contracts at some of the city’s premium residences.
   
5. What happens if something isn’t right? Look for a complaints process with a named owner and a fix-by date. Our answer: any issue goes straight to our named QA manager, and the fix is tracked until it’s closed.
   
6. What do they clean with? Chemical-heavy cleaning has a cost in air quality and waste. Our answer: we were early adopters of Stabilised Aqueous Ozone, alongside microfibre systems — see Sustainable Cleaning Solutions.

Please do compare us

Take these six questions to every cleaner you’re considering — we genuinely encourage it. And if you’d like our answers for your specific building, we’d be delighted to walk the site with you, prepare a scoped proposal, and put you in touch with referees from comparable buildings.